Custom salutation in E-Mails

Description

Learn how to customize email addresses with aiFind.

Step by step

• Open the e-mail editor to write an e-mail.

  • Either via the navigation at the top left via the main area with “Send Mail” or
  • open a candidate or customer and click on the envelope in the “Personal information” section

• Customize the address according to your wishes.

• Create a new email template at the top right of the email editor

• Optionally, you can also mark the template as “Standard” by clicking on the flag icon.

Examples

• Original template

  • {%assign recipient = recipient%} {%if recipient.sex == ‘M’%} Good day Mr. {{recipient.lastname}}, {%elsif recipient.sex == ‘F’%} Good day Mrs. {{recipient.lastname}}, {%else%} Good day {{recipient.firstname}} {{recipient.lastname}}, {%endif%}

• English template

  • {%assign recipient = recipient%} {%if recipient.sex == ‘M’%} Dear Mr. {{recipient.lastname}}, {%elsif recipient.sex == ‘F’%} Dear Mrs. {{recipient.lastname}}, {%else%} Dear Sir or Madam, {%endif%}

• Informal template

  • Hello {{recipient.firstname}},

Background knowledge

Based on the examples, you can deduce that you can use the individual placeholders as best suits your appearance towards the customer. Only if the address is to be changed depending on gender, it is important that you include the corresponding check for gender using the “If-Else” statement.